Dark blue Living Moment campaign artwork with four glass- like fragments suspended around an empty centre, turning stopped time into the visual language of Shortland Street’s five-week off-air story.

The Living Moment

Shortland Street was going off air for five weeks. For most shows, that’s a problem. I saw it as a massive storytelling and engagement opportunity.

PROJECT NOTE

Organisation: TVNZ

Role: Creative Director + Director + Editor

ContributionL Creative concept · interactive narrative system · audience journey · film direction + editing · visual language

Evidence: 410,026 interactions · 2+ min average engagement time · 526,900 viewers when Shortland Street returned · 45.8% share among 18–49s · Top 10 WIREWAX experience globally · multiple PromaxBDA ANZ Golds · PromaxBDA global finalist · Best Design Awards NZ Interactive finalist

A pause is part of the experience whether you design it or not.

Shortland Street faced five weeks off air after a cliffhanger. I didn’t fill the pause - I gave it a role.

The hiatus became story space: suspended-time filmmaking shot on Phantom cameras, an interactive narrative with branching clues, and new story fragments released throughout the break — giving fans ongoing reasons to return, investigate and speculate.

Five weeks off air. Five weeks still in the story. The technology was only the mechanism. The audience became part of the narrative.

PROJECT PROFILE

Shortland Street was going off air for five weeks. The season finale ended on a brutal cliffhanger: Who would live? Who would die? The show stopped. Time stopped for the characters too.

But what if the hiatus itself became part of the story?

That became The Living Moment - a story suspended between the final scene and the moment Shortland Street returned, picking up immediately where it had left off. Five weeks off air. Five weeks still in the story.

Promotional portrait of four Shortland Street cast members, keeping the familiar programme world present as the page shifts from the on-air cliffhanger into the off- air story experience.

ThE SEASON ENDED.

TIME STOPPED.

THE ENGAGEMENT DIDN’T.

Collage breaking the finale into unresolved fragments - running feet, distressed faces, an exterior and armed figures - keeping the cliffhanger visually active during the five-week hiatus.

I directed the hero 60-second film that suspended the physical moment of the finale. Shot on Phantom cameras at extreme slow motion, actors moved through smoke, dust and falling tinsel while camera and subject moved at different parallax - creating a strange, heightened sense of moving through time standing still.

Utilising WIREWAX technology, I turned a promo into an interactive portal. Viewers could explore hotspots and unlock new story fragments, clues and character content throughout the five-week hiatus.

Nothing explicitly revealed who would survive. YET Everything contained clues.

I directed and edited five additional short films, each revealing another piece of the mystery in a different way - from intimate home-video messages and dreamlike fragments to entirely new scenes that felt lifted directly from the show.

One recreated the second shooting from the finale, flashing between multiple possible suspects with a hidden clue pointing towards the truth. Another compressed a character’s entire life into flashes - from birth and childhood, through their dream of becoming a doctor, to the moment their fate was left hanging.

The technology was only the mechanism. 

The real idea was to change what a television story could do while The television was off.

The engagement continued through social: character emails, emergency calls to police, photographs, voice messages and updates gave fans more fragments to pour over. They weren’t just watching for answers. They were investigating.

I even brought back a fan-favourite character who’d died earlier in the season. It became part clue, part goodbye - and one of the most emotional moments in the entire experience. Thomasin McKenzie later asked to use the footage as a showreel for her Hollywood auditions.

The result was a parallel narrative that kept audiences inside the world of Shortland Street for five weeks - investigating, speculating and sharing clues until the show returned.

  • 410,026 interactions

  • 62.7% of Shortland Street viewers engaged

  • 3.25+ interactions per engaged view

  • 2+ min average engagement time

When Shortland Street returned, 526,900 people tuned in, with a 45.8% share among 18–49s.

PromaxBDA Australia / ANZ
Multiple Gold Awards

PromaxBDA Global
Global Finalist

Best Design Awards NZ
Interactive - Finalist

The campaign became a Top 10 WIREWAX experience globally and won multiple PromaxBDA ANZ Golds, including Best Drama Campaign and Best Drama Promo, before reaching the global PromaxBDA finals.

Campaign collage combining character close-ups with recurring suspended-time language including “For some of them” and “Time has run out”, carrying the same central idea across different executions.
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